At Wiliot, we want to ensure that you are 100% happy with your purchase.

If you have technical or sales queries, please post on the Wiliot Community Forum. Questions will be answered within 24 hours.


If you feel the product(s) you purchased does/do not the best fit your requirements, we want to make things right. Our policy offers a full refund within 30 days of your date of kit delivery. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly. 

Read our Refund Policy